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Latest - Decades: 2010s

Rory Cellan-Jones

Rory Cellan-Jones provides a sharp, insightful view of the Tech in the Internet age.  He was a reporter for the BBC for 30 years, initially covering business, which got him interested in the burgeoning business of IT in the 90s.  As the industry developed he met the key players from Bill Gates to and Elon Musk and Steve Jobs and recalls the launch of the iPhone as a masterpiece of PR theatre. He chronicled  the rise and burst of the .com bubble in the UK in his book dot.bomb. 

Now retired from the BBC he has reflected on the exciting and dangerous world of what he calls “the social smartphone era” in his contribution to the archive and in his new book Always On. One of his biggest mistakes, he says, was getting excited about Google Glass, which did not look cool.

Dr Hayaatun Sillem, CBE

Dr Hayaatun Sillem says the value of education and the self-coaching mindset her parents instilled in her as she grew up in west London has been a guiding principle all her life. The desire to make a positive contribution to society has been another key goal.

 Both are values she is pursuing at the Royal Academy of Engineering, where she has been Chief Executive since 2018, leading a team of some 140 staff, and overseeing a budget of more than £50m.

In 2019, the Financial Times named Dr Sillem the 4th most influential woman in UK engineering, and this year Computer Weekly ranked her the 7th most influential woman in tech.

But with a mixed race background, and parents of modest means, her proudest achievement is having stuck with an internal voice of doubt and a sense of differentness. She is a leading voice on diversity and inclusion in and beyond engineering, and co-chaired the Hamilton Commission on improving representation of black people in UK motorsport with Sir Lewis Hamilton.

There is a “massive diversity deficit in engineering,” she says “And this really matters because engineering and technology are everywhere in our lives. The people who develop deliver, maintain and upgrade the products and services we all rely on every day are currently way too unrepresentative of the society they serve. And that is not good for us as a profession.” It is a balance she is striving to redress.

Sir Julian Young

A delight in taking apart and rebuilding his bicycle highlighted Sir Julian Young’s bent for engineering at an early age. “An engineer is someone who is perpetually restless and never content with how things are,” he says. “You are always wanting to do better.”

Would-be engineers also need to be competent at numbers, score good marks in science, and be prepared to keep up-to-date with technology. But as an engineer you have “a job with opportunities for life,” Sir Julian says.  It has certainly proved that way for him. Money was tight when he wanted to study aircraft engineering at university, so he applied for and won sponsorship with the RAF.

Since then, he has enjoyed a 40-year career as an aircraft engineer with the RAF. His experience spans a huge range of aircraft and technology, from the Mk1 Chinook and 1980s’ bombs dropped by gravity used to damage Port Stanley airfield in the Falkland Islands to today’s leading-edge F-35 fighter jet, with its robotics, smart weapons and AI.  Most recently, he was Director General Air within the Defence Equipment & Support organisation in the Ministry of Defence and the RAF’s Chief Engineer.

Sir Julian is a Fellow of the Royal Academy of Engineering, a Governor of Bath College and a Trustee of the RAF Charitable Trust. He was awarded a KBE in 2020, a CB in 2013 and an OBE in 2000.  In 2021, he became the 140th President of the Institution of Engineering and Technology. His ambition while in post is to push as hard as possible on addressing the challenges of sustainability and climate change.

Ann Moffatt

Ann Moffatt found “sums” easy as a child at school in post war London and would have gone to Oxbridge had it not been a time when the boys in the family had first call on education.  Nevertheless, by reading every book she could find, she got a job in IT and went on to defy the male stereotype of the industry: combining a friendly manner with incisive expertise that commanded respect at the highest levels.

Ann was Dame Stephanie Shirley’s first lieutenant at Freelance Programmers before being headhunted to Australia, to sort out a mega-project gone wrong.  She is a Fellow of both the Australian Computer Society and the British Computer Society. In 2002, Ann was inducted into the Australian ICT Hall of Fame and in 2011, into the Pearcey Hall of Fame, for lifetime achievement in the ICT industries. The University of Southern Queensland awarded her an Honorary Doctorate, in May 2006 and Microsoft list her as one of 12 Australian Innovators.

Vin Murria OBE

Vin Murria is an outstandingly successful serial creator of  ‘Tech Unicorns’, businesses that grow to be valued at over $1Bn.  A key mentor gave her the chance, straight out of university, to run a company and she learned from him the trade of management, acquisition, turnaround and then start-up of her own new businesses.  In conversation with Jane Bird for Archives of IT she talked about how her early life and upbringing equipped her for a career as a Tech Entrepreneur and gave us some insights into how successful companies work and how to build them.  In an industry that struggles to attract its fair share of women, she tells how she achieved her success in spite of (or maybe with the benefit of) the triple challenge of being young, Asian and female, observing that diversity brings many benefits to business.

Dr Keith Burgess OBE

Dr Keith Burgess OBE was born in Merthyr Tydfil, where education was the way to escape the waiting shovel and the route out of the valleys. 

Arthur Andersen, and their subsequent brands, revolutionised the industry approach to IT-based change and, in 30 years with the consultants Keith developed their approach to “business integration.”  He became responsible for Andersen’s outsourcing and other offerings worldwide and observes that a key to a successful consultancy business is the culture.

He helped to implement public-and private-sector IT systems and has clear views about what drives success and failure.  He is concerned that the UK may not have the IT integration skills it needs for the future. 

Richard Jeffery

Richard Jeffery grew up on a farm, but broke with family tradition when he chose to work in software and services. Nevertheless, family discussions around the kitchen table about the farm’s business challenges and opportunities, set him up well for entrepreneurship.

After studying “dull and formulaic” ‘A’ levels in maths, physics and chemistry, Richard loved the economics, philosophy, computing and general systems theory of his degree in systems and management degree.

Since then he has spent his career helping organisations improve operational efficiency while providing the best possible support for their staff. He worked for PA Consulting and Coopers & Lybrand, before joining Organisational Consulting Partnership, a small breakaway team from PAC.

In 2005, Richard co-found ActiveOps, a company focused on Software As A Service and Management Process Automation. Earlier this year, ActiveOps launched on the London Stock  Exchange in an IPO valuing it at almost £120m.

The original flotation, scheduled for February 2020, was called off in the face of Covid-19. But by September of that year, it was apparent that the business was thriving. SaaS revenues were strong — turnover was £20m in 2020 — and the pandemic had focused minds on the importance of management information on operational activities. “It created a pain point and meant our products were hugely appreciated,” says Richard, who is still CEO.

The fact that the IPO proved so popular with investors was a huge vote of confidence in the business, Richard says. Its software is well placed to help organisations cope with the challenges of flexible working.

“The biggest cause of stress is uncertainty. You need to create environment where people feel safe, and know what’s expected of them and when they’ve done a good job.” His mission is to provide a coherent and consistent framework for this to happen.

Pamela Cook

The youngest of six children, Pamela Cook was born in a Birmingham slum with no electricity or indoor sanitation. But the family was re-housed when she was three and she describes her childhood as very happy.

Her lack of enjoyment at school and the need to earn money from her early teens, gave her an understanding of the working world and a will to survive. But she also inherited her parents’ strong sense of moral ethics, making her determined to try to do good in the world.

Pamela has achieved that goal as CEO of Infoshare, a data technology company which creates accurate single views, for example, of people, places, addresses and objects. When she took the helm in 2010 she re-mortgaged her house to fund a major company restructure. Since then, she has tried to re-shape the business to use its technology and position to benefit vulnerable people, from children at risk and victims of crime to those likely to be most badly affected by Covid-19.

“What I have discovered is being able to make a real impact on people’s lives,” she says, whether they are at risk, need early intervention or are trying to disguise their true identities.

Pamela is also a magistrate in Thames Valley, and sits on the Cabinet Office SME Panel, fighting for the rights and fair treatment of small businesses in the UK. She is a popular speaker on successful information sharing, protecting citizens and the implication of legislation on data sharing and analysis.

She was named the Female Entrepreneur of the Year in the 2019 Enterprise Awards, and listed on the 2020 DataIQ 100 people in data, and on the 2020 Global Top 100 Data Visionaries.

A man with white hair wearing a shirt, jacket and tie

Richard Hooper

Richard Hooper studied Russian and German at Oxford and then joined the BBC. His passion for media technology was inspired when, as a Harkness scholar, he spent 21 months in the US looking at innovative educational technology projects.

“I learnt in America,” he says, such wonderful quips as: “Technology is the answer – but…what was the question?  That still resonates firmly today.” He also likes to quote the axiom coined by Marshall McLuhan, one of his heroes: “The medium is the message”.

Richard took on his first senior role in the UK IT industry in 1973 as Director of the National Development Programme in Computer Assisted Learning.

At BT during the early 1980s, he helped pioneer Prestel, the first version of the internet.  He also ran Yellow Pages when it was a FTSE100 company, and oversaw start-ups such as Telecom Gold, the UK’s first public email service.

In 1987, as managing director of Super Channel, the ITV- and BBC-backed pan-European satellite channel, Margaret Thatcher asked him to give the introductory presentation at a Downing St seminar on broadcasting policy.

His wide-ranging career in communications also includes being founding deputy chairman of Ofcom, chairman of the Broadband Stakeholder Group and numerous advisory and consultancy roles. He has just published a book on the art of chairing called Making Meetings Work.