Latest - Business Sector: Financial and legal services

Mark Holford

Mark Holford trained as a solicitor and worked in two practices before joining Thomas Miller as a claims executive and underwriter in 1978. He worked closely with the company’s IT Director to develop applications using pc and minicomputer technology. He helped to build Thomas Miller’s reputation as a leader in the use of IT in insurance.  He was the first person in his firm outside the IT department with a pc on his desk. He used Borland software to build spreadsheets for the company where he worked for 36 years. He can, says his wife, spot when the results of a calculation are wrong rather than just trust the technology. He is constantly searching for new applications for IT.

John Wallace

John Wallace helped automate the first branch of what was to become NatWest and led IT functions in the bank at the cutting edge for over 30 years. John joined National Provincial in 1951 after leaving school at the first opportunity, with a clutch of “pretty miserable O levels” and learned the trade stoking the boiler and taking spare cash to the Post Office accompanied by a colleague and a truncheon. Ten years later he was one of four staff working with Ferranti on a Pegasus serving five branches in London, After taking charge of systems development in the merger with NatWest in 1968, John ran subsidiary organisations providing services including archiving and payroll back to banks and other businesses as well as developing new products and introducing new technologies. Amongst his many firsts he includes the implementation of the world’s largest DB2 system, which uniquely provided the bank with a totally integrated view of each customer’s relationship with NatWest. John gave up banking 28 years ago as head of Group IT. Since them he has held multiple positions, including Chairman of CIO Connect. One of his most challenging roles was Honorary Treasurer of the Worshipful Company of Information Technologists, which earned him a standing ovation at his last Court meeting.

a portrait photograph of a woman with bobbed curly hair wearing a white blouse

Dr Rebecca Harding

Entrepreneurs want to change things all the time. So says Dr Rebecca Harding, economist and serial entrepreneur. Rebecca’s career has certainly involved breaking traditions and rattling cages. “I’ve always been a self starter who knows my own mind and has a clear sense of direction in my education and career,” she says.

When her comprehensive school did not offer A’ level German she joined lessons at the local boys’ grammar. Participating in drama clubs and student productions has also helped her throughout her professional life, she says. At Sussex University Rebecca gained a BA in Economics with German. The interdisciplinary nature of the course has proved very helpful in business life, she says. “It enabled me to study politics, philosophy, economics, sociology and international relations.”

 After taking a doctorate in Technology and HR, she began working in academe, which she describes as “a brilliant training for entrepreneurship because academics spend their time generating ideas and thinking of ways to solve problems.” At London Business School, Rebecca ran the Global Entrepreneurship Monitor — a survey of entrepreneurship worldwide. It helped her understand the power of data in helping people and driving success.

 In 2007, Rebecca founded her first company, Delta Economics, and began analysing why people start businesses and the challenges they face achieving growth. Her research showed that their motivation “is more about solving problems and innovating than making money.” It led to her second start-up, Coriolis Technologies, formed in 2017 to provide trade and trade finance data and analytics for the trade finance sector.

“Global trade is worth $21 trillion a year and the value of trade finance is between $15tn and $17tn: 90 per cent of it is still paper-based,” she says. “Digitising global trade is a huge opportunity.”

Ann Moffatt

Ann Moffatt found “sums” easy as a child at school in post war London and would have gone to Oxbridge had it not been a time when the boys in the family had first call on education.  Nevertheless, by reading every book she could find, she got a job in IT and went on to defy the male stereotype of the industry: combining a friendly manner with incisive expertise that commanded respect at the highest levels.

Ann was Dame Stephanie Shirley’s first lieutenant at Freelance Programmers before being headhunted to Australia, to sort out a mega-project gone wrong.  She is a Fellow of both the Australian Computer Society and the British Computer Society. In 2002, Ann was inducted into the Australian ICT Hall of Fame and in 2011, into the Pearcey Hall of Fame, for lifetime achievement in the ICT industries. The University of Southern Queensland awarded her an Honorary Doctorate, in May 2006 and Microsoft list her as one of 12 Australian Innovators.

Dr Keith Burgess OBE

Dr Keith Burgess OBE was born in Merthyr Tydfil, where education was the way to escape the waiting shovel and the route out of the valleys. 

Arthur Andersen, and their subsequent brands, revolutionised the industry approach to IT-based change and, in 30 years with the consultants Keith developed their approach to “business integration.”  He became responsible for Andersen’s outsourcing and other offerings worldwide and observes that a key to a successful consultancy business is the culture.

He helped to implement public-and private-sector IT systems and has clear views about what drives success and failure.  He is concerned that the UK may not have the IT integration skills it needs for the future.