The stories of the pioneering people behind IT

This expanding database contains more than 200 oral histories recorded by the Archives of IT team. They tell the extraordinary story of how the Tech industry has transformed our lives, in the words of the people who made and are making it happen.

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Ben Wood

As a graduate trainee at Vodafone in 1985, Ben Wood little realised the significance of the industry he was joining. “Who would have thought the mobile phone would become the most prolific electronics device on the planet?” he says.

In 2020, Ben set up the Mobile Phone Museum, which has hundreds of handsets ranging from the earliest devices to collectors’ gems such as the Huawei KFC phone, emblazoned in red and engraved with an image of Colonel Sanders.

Although currently virtual, the aim is for the museum to have a physical pop-up exhibition by 2025, in time for the 40-year anniversary of the first mobile phone call made in the UK.

Ben is also chief analyst and chief marketing officer at CCS Insight, a consultancy focused on connected technology, which he has helped grow from three people in the UK to a global team of 30.

Ben was not hugely academic at school, but flourished at university, especially during a year’s work placement at Texas Instruments in the south of France. “I had a luggable laptop, desktop computer and an email address, which was quite exciting at the time,” he says, “a trigger for making tech part of my life.”

Working for an American multinational proved a “wonderful immersion” in the way IT was evolving. It also taught him how to build empathy with people and maximise business relationship. He worked his way up through the industry until, in 2001, he became the youngest ever research VP at Gartner.

Still a consultant, Ben has never lost his love of gadgetry, and changes his phone every three to five weeks. This keeps him up-to-date with the latest in foldable phones, wrap-around screens, 5G, and connectivity with smart-watches, smart-glasses and headphones. He even wears a ring that functions as a credit card.

Such devices will play an increasing role in healthcare over the next few years, he says, perhaps measuring blood sugar and body temperature as well as heart-rate and sleep patterns.

In 2020, Ben set up the Mobile Phone Museum, which has hundreds of handsets ranging from the earliest devices to collectors’ gems such as the Huawei KFC phone, emblazoned in red and engraved with an image of Colonel Sanders.

Although currently virtual, the aim is for the museum to have a physical pop-up exhibition by 2025, in time for the 40-year anniversary of the first mobile phone call made in the UK.

Ben is also chief analyst and chief marketing officer at CCS Insight, a consultancy focused on connected technology, which he has helped grow from three people in the UK to a global team of 30.

Sir Julian Young

A delight in taking apart and rebuilding his bicycle highlighted Sir Julian Young’s bent for engineering at an early age. “An engineer is someone who is perpetually restless and never content with how things are,” he says. “You are always wanting to do better.”

Would-be engineers also need to be competent at numbers, score good marks in science, and be prepared to keep up-to-date with technology. But as an engineer you have “a job with opportunities for life,” Sir Julian says.  It has certainly proved that way for him. Money was tight when he wanted to study aircraft engineering at university, so he applied for and won sponsorship with the RAF.

Since then, he has enjoyed a 40-year career as an aircraft engineer with the RAF. His experience spans a huge range of aircraft and technology, from the Mk1 Chinook and 1980s’ bombs dropped by gravity used to damage Port Stanley airfield in the Falkland Islands to today’s leading-edge F-35 fighter jet, with its robotics, smart weapons and AI.  Most recently, he was Director General Air within the Defence Equipment & Support organisation in the Ministry of Defence and the RAF’s Chief Engineer.

Sir Julian is a Fellow of the Royal Academy of Engineering, a Governor of Bath College and a Trustee of the RAF Charitable Trust. He was awarded a KBE in 2020, a CB in 2013 and an OBE in 2000.  In 2021, he became the 140th President of the Institution of Engineering and Technology. His ambition while in post is to push as hard as possible on addressing the challenges of sustainability and climate change.