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Latest - IT Sector: Advisory

Mandy Chessell CBE II

In her second interview for Archives of IT, Mandy talks about the interests she developed in the later stages of her career with IBM. That includes AI technology and wider issues of women in the industry and management styles. She has been appointed as the president of the Institute of Engineering Design for a two year term and reflects on the importance of product design in engineering. Although Mandy refers to her post IBM life as “retirement”, she has set up a new business to focus on the application of the Egeria project for open industry standards in metadata and talks about its significance in a world of increasing data-dependent operations in most aspects of our lives.

David Tebbutt

It was scoring 100 per cent on a computer aptitude test at NCR that attracted a restless young David Tebbutt to computing in 1965. The industry proved rich in opportunity, taking him from programming, systems analysis and training, through project and data processing management, to business and technology writing and editing.

At NCR, David’s first machine, had 2.4k bytes of memory for working data, the program and running all peripherals. As the technology developed he helped a wide range of companies implement their IT systems. In 1975 he joined ICL as a leadership skills trainer, a role which took him to diverse assignments in Trinidad, Nigeria and Poland.

David had always enjoyed writing but his family and teachers discouraged him from taking it up professionally, believing it was not a good career choice. The chance to prove them wrong came with the emerging world of personal computers.

For Personal Computer World, David reviewed launch models of breakthrough devices such as the IBM PC and Osborne 1 and interviewed industry luminaries including Steve Jobs.  As editor, he covered a seminal period, spanning the development of the industry from kit microcomputers to the IBM PC  via Tandy TRS-80 and Commodore Pet.

Unable to resist the pull back into the IT industry, in 1981 David co-founded Caxton Software, where he published and developed PC business productivity applications such as BrainStorm, a program he had developed to organise his own work while at PCW. It is still on sale in the US.

David has long been interested in environmental issues, inspired by books such as E F Schumacher’s Small is Beautiful. He worked on an ambitious sustainability initiative at the Science Museum from 2003-2006, and was launch editor of Blue & Green Tomorrow magazine in 2010.

As a writer, David has also covered topics such as ageing, leisure and happiness. He is currently ghost-writing a book about the future. But he doesn’t believe in the “singularity — the idea that AI will eventually control us.

Christine Arrowsmith

Christine Arrowsmith has had a prolific career as a computer programmer and systems analyst at the forefront of early computing for businesses.

She developed a career as a freelance systems analyst, as well as being employed by several early adopters of office technology and iconic firms such as ICL and F International.

Since retirement in 1997, she’s continued to pursue her passion as a member of the BCS, The Chartered Institute for IT, the Computer Conservation Society, and manning the Baby exhibit – the first computer to store and run a program – at the Manchester Museum of Science and Industry.

Ben Wood

As a graduate trainee at Vodafone in 1985, Ben Wood little realised the significance of the industry he was joining. “Who would have thought the mobile phone would become the most prolific electronics device on the planet?” he says.

In 2020, Ben set up the Mobile Phone Museum, which has hundreds of handsets ranging from the earliest devices to collectors’ gems such as the Huawei KFC phone, emblazoned in red and engraved with an image of Colonel Sanders.

Although currently virtual, the aim is for the museum to have a physical pop-up exhibition by 2025, in time for the 40-year anniversary of the first mobile phone call made in the UK.

Ben is also chief analyst and chief marketing officer at CCS Insight, a consultancy focused on connected technology, which he has helped grow from three people in the UK to a global team of 30.

Ben was not hugely academic at school, but flourished at university, especially during a year’s work placement at Texas Instruments in the south of France. “I had a luggable laptop, desktop computer and an email address, which was quite exciting at the time,” he says, “a trigger for making tech part of my life.”

Working for an American multinational proved a “wonderful immersion” in the way IT was evolving. It also taught him how to build empathy with people and maximise business relationship. He worked his way up through the industry until, in 2001, he became the youngest ever research VP at Gartner.

Still a consultant, Ben has never lost his love of gadgetry, and changes his phone every three to five weeks. This keeps him up-to-date with the latest in foldable phones, wrap-around screens, 5G, and connectivity with smart-watches, smart-glasses and headphones. He even wears a ring that functions as a credit card.

Such devices will play an increasing role in healthcare over the next few years, he says, perhaps measuring blood sugar and body temperature as well as heart-rate and sleep patterns.

In 2020, Ben set up the Mobile Phone Museum, which has hundreds of handsets ranging from the earliest devices to collectors’ gems such as the Huawei KFC phone, emblazoned in red and engraved with an image of Colonel Sanders.

Although currently virtual, the aim is for the museum to have a physical pop-up exhibition by 2025, in time for the 40-year anniversary of the first mobile phone call made in the UK.

Ben is also chief analyst and chief marketing officer at CCS Insight, a consultancy focused on connected technology, which he has helped grow from three people in the UK to a global team of 30.

Malcolm Penn

Malcolm Penn could have been a rock star but turned out a market researcher, analyst and authority on the electronics industry.

R&B music subsidised his electronic engineering degree sandwich course of four years with Vickers Aircraft in Weybridge and Wisley, where he worked on the VC10 programme, testing one plane almost to destruction, and Venner Electronics in south west London. He spent 14 years with ITT Semiconductors and ITT Europe, where he learned his trade in chip design, product marketing,  manufacturing and as a chip user.

He set up the US market research company Dataquest in Europe, before forming his own market research company, Future Horizons, to explain what the numbers mean. He has trenchant views on Intel and ARM, which are well worth hearing.

Dave Miles

As Director of Safety Policy at Meta (formerly Facebook) for Europe, Middle East and Africa, Dave Miles has more than thirty years of executive management experience in the technology, regulatory and charitable sectors.

Among Dave’s significant career moments was his participation in the Child Dignity in the Digital World Congress and 2017 Declaration of Rome, returning to the Vatican in 2019 to respond on Facebook’s behalf to the Pope’s call to action.

He is optimistic that technology can now provide safer solutions for young people, and says the industry is highly motivated to keep its platforms safe, so that people will continue to use them.

“The challenge will be about balancing privacy and safety for young people. The UK’s draft Online Safety Bill is very exciting and Meta looks forward to its publication,” he says. “If we get it right here in the UK, other countries will follow. In 10 years, the internet will be a more mature, regulated environment and we will stop perhaps calling it the “Wild West.”

Anthony Hodson

Anthony Hodson comes from a distinguished academic and professional background and was one of four sons who all gained Eton Scholarships.  Fascinated by technology, Anthony broke from the main stream of Eton/Oxford to go into the nascent digital computing industry.

He started his 46-year career in IT as a mathematician in the aviation division of Elliott Brothers where he used an early minicomputer, the Elliott 803 and worked in the UK and the USA for the company.

He carried out field research on mainframe-based distributed business systems for the Diebold Research Programme.  He worked for Sperry Gyroscope and was in the thick of ICL as its mainframe business collapsed.  He championed the X.500 Directory standard there and in his own consultancy.

Anthony has supported charitable activities through the Mercers’ Company and Gresham College.

Paul Mason

Paul Mason is Director of Innovation Policy at Innovate UK, the UK’s innovation agency. The role gives him a key role in determining the future of technology across the nation.

It could have been different. An enthusiastic jazz player in his teens, he almost became a professional musician. But decided instead to study chemistry. The income prospects for a scientist were more reliable than for a freelance jazz player, he says. “Career choice has to be a compromise between what you love, what you do well and what people are prepared to pay for.”

Paul acknowledges the huge educational opportunities he has experienced, first at his local comprehensive then at Balliol College, Oxford. “The quality of staff at school and university, and the time they invested in their students’ education, was huge,” he says.

Graduating in 1984, he rejected merchant banking and took up a full-time job at Courtaulds, which had sponsored his degree. It was there that he first used a networked computer, which the company had installed for its researchers to share their work and exchange reports.

During 25 years in the chemical industry, Paul worked on a wide range of technologies and markets. At Courtaulds, he worked on industrial and apparel fibres, high-tech and packaging films, separation technologies, polymers for a range of applications including LCD polarising filters and sunglasses frames, dyeing technologies, anti-fouling coatings for shipping, and in many other areas including spells in Europe, the US and Japan. He went on to hold change management, manufacturing, and commercial roles in Akzo Nobel and CVC/Acordis.

In 2007, Paul became Head of Development at the newly-formed Technology Strategy Board, which later morphed into Innovate UK. He is responsible for corporate strategy and the programmes that support its development and implementation.

Over the years, Paul has set up and launched national innovation programmes in areas such as agriculture and food, stratified medicine, disease diagnosis and creative industries. In many of these, the UK is world-leading, he says.

Not every idea that gains funding can be expected to succeed. “We’ve invested in some individual projects that went nowhere, but that would happen in industry and with venture capital too – but the programmes overall have been successful.” In innovation the UK is punching well above its weight in many areas, he says, including in offshore renewable energy, creative and digital industries, automotive, aerospace, advanced manufacturing and service industries, and in pharmaceutical and medical industries. For instance, in advanced therapies “about 38% of all European clinical trials are being conducted in the UK.”

Liam Maxwell

Liam Maxwell was the UK’s first National Technology Adviser, from April 2016 to August 2018, having been the UK’s first Chief Technology Officer, as part of the Government Digital Service.

He spent seven years in the heart of central government working to get value for money from government’s massive IT investments.  He had contributed to the Conservative Manifesto advocating better services for lower costs in the 2010 general election.  He served in four posts in the Cameron/Clegg coalition then in the Cameron government.

His achievements included breaking the oligopoly of large vendors and insisting on open standards.

Dr Martin Read CBE

Dr Martin Read CBE is credited with the transformation of Logica, from the archetypal British 20th century software house with a headcount of 3,000 largely centred in the UK, to a 21st century dynamic enterprise with a headcount in excess of 40,000 based in over 40 countries. Martin followed the familiar path from grammar-school boy in Basingstoke to Oxford DPhil in Physics via Cambridge. He then deviated from a classic scientific career path and commenced his employment in shipping container logistics, where he applied his intellect to operations and strategic planning and worked abroad.

After a spell in the marine business of International Paint, his commercial and management skills were honed working for Lord Weinstock at GEC, before he was headhunted to Logica. After 14 years in the software industry, Dr Read again switched track and has been in high demand for a diverse portfolio of chair, non-executive director and senior advisory roles in industry and Government. His advice to the next generation is to begin their careers in well-managed organisations and to gain early experience in sales and working abroad .