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Latest - IT Sector: Software as a Service

Campbell McGarvie

Campbell McGarvie left school in 1962 with few paper qualifications despite having shown early academic promise. Taking a tedious job as a bank clerk he spent the next four years attending night school and missing out on much of the decade’s excitement. But his efforts paid off when he was hired by Burroughs now Unisys, leading to a long and successful career in the IT industry. In addition to many senior positions, he has held a number of non-exec directorships and is a past Master of the Worshipful Company of Information Technologists.

Mark Holford

Mark Holford trained as a solicitor and worked in two practices before joining Thomas Miller as a claims executive and underwriter in 1978. He worked closely with the company’s IT Director to develop applications using pc and minicomputer technology. He helped to build Thomas Miller’s reputation as a leader in the use of IT in insurance.  He was the first person in his firm outside the IT department with a pc on his desk. He used Borland software to build spreadsheets for the company where he worked for 36 years. He can, says his wife, spot when the results of a calculation are wrong rather than just trust the technology. He is constantly searching for new applications for IT.

David Thorpe

David Thorpe overcame a (slightly) wayward youth and the lack of a maths O level to become a local authority accountant and COO of EDS in the EMEA region.  He made his mark in the IT when he headed the implementation of a new computer system for a London Borough.

He eschewed the opportunity to be employee number three at Capita but moved to Honeywell Information Systems working on large-scale implementations in the public sector. This drew him to the attention of EDS, the outsourcing company, and he rose quickly as the public sector in the UK turned to outsourcing its IT.

For the past 20 years he has chaired or directed 20 companies, often in the IT sector.  David’s fascinating career story covers key issues and developments in the industry, including the role of IT and outsourcing in the public sector, the rise of IT’s role in business transformation and the contrasting cultures of industry leaders. 

Richard Jeffery

Richard Jeffery grew up on a farm, but broke with family tradition when he chose to work in software and services. Nevertheless, family discussions around the kitchen table about the farm’s business challenges and opportunities, set him up well for entrepreneurship.

After studying “dull and formulaic” ‘A’ levels in maths, physics and chemistry, Richard loved the economics, philosophy, computing and general systems theory of his degree in systems and management degree.

Since then he has spent his career helping organisations improve operational efficiency while providing the best possible support for their staff. He worked for PA Consulting and Coopers & Lybrand, before joining Organisational Consulting Partnership, a small breakaway team from PAC.

In 2005, Richard co-found ActiveOps, a company focused on Software As A Service and Management Process Automation. Earlier this year, ActiveOps launched on the London Stock  Exchange in an IPO valuing it at almost £120m.

The original flotation, scheduled for February 2020, was called off in the face of Covid-19. But by September of that year, it was apparent that the business was thriving. SaaS revenues were strong — turnover was £20m in 2020 — and the pandemic had focused minds on the importance of management information on operational activities. “It created a pain point and meant our products were hugely appreciated,” says Richard, who is still CEO.

The fact that the IPO proved so popular with investors was a huge vote of confidence in the business, Richard says. Its software is well placed to help organisations cope with the challenges of flexible working.

“The biggest cause of stress is uncertainty. You need to create environment where people feel safe, and know what’s expected of them and when they’ve done a good job.” His mission is to provide a coherent and consistent framework for this to happen.

Michael van de Weg

MedTech pioneer Michael van de Weg was born in southern Africa and worked with IT majors before he teamed up with a friend in 2015 to form IMMJ in London to develop and sell an electronic document solution for healthcare.

Michael graduated from University of KwaZulu-Natal and joined IBM, where he was soon propelled into a project to recall and fix 10,000 smart card devices for a bank. He was offered an IBM career path but was inclined by his father’s experience and advice to become an entrepreneur.

Dr Steve Garnett

Dr Steve Garnett is the son of a Liverpool docker and a cleaner. A maths teacher inspired a love of maths and started a career out of Liverpool. He earned his doctorate in theoretical physics and decided to become a programmer. He worked at Logica, then contributed though technical and then executive posts to the growth of Oracle, Siebel and Salesforce.com, helping each to become the success they were. He is now an advocate of software as a service: software in the cloud rented by users which puts the customer back in charge.

David Morriss

David Morriss spent over 31 years in IBM starting at the bottom and becoming a board member of IBM UK. He saw it change from the dominant computer company with a unique culture and set of policies to one focused on IT services. He planned the change to a services company for its European, Middle East and African sector and then executed the plan in the UK. This turned IBM UK round from a loss-making operation to a profit generator. He applied the mantra that computers were there to solve problems in the private and public sectors, not there for the sake of the technology.

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David Barker

David Barker was one of the UK’s first internet entrepreneurs in 1994 and spent ten years working with global corporations including Intel, Cisco and Microsoft. In 2004 he became a social entrepreneur to tackle some of the issues facing society such as social mobility, unemployment and poverty.

Since 2005 David has been innovating new social enterprise start-ups using Tech for Good. In 2015 he founded Techcentre, The Social Innovation Agency, to work in partnership with clients to innovate new tech-enabled social enterprise start-ups.