Latest - IT Sector: Software

Paul Mason

Paul Mason is Director of Innovation Policy at Innovate UK, the UK’s innovation agency. The role gives him a key role in determining the future of technology across the nation.

It could have been different. An enthusiastic jazz player in his teens, he almost became a professional musician. But decided instead to study chemistry. The income prospects for a scientist were more reliable than for a freelance jazz player, he says. “Career choice has to be a compromise between what you love, what you do well and what people are prepared to pay for.”

Paul acknowledges the huge educational opportunities he has experienced, first at his local comprehensive then at Balliol College, Oxford. “The quality of staff at school and university, and the time they invested in their students’ education, was huge,” he says.

Graduating in 1984, he rejected merchant banking and took up a full-time job at Courtaulds, which had sponsored his degree. It was there that he first used a networked computer, which the company had installed for its researchers to share their work and exchange reports.

During 25 years in the chemical industry, Paul worked on a wide range of technologies and markets. At Courtaulds, he worked on industrial and apparel fibres, high-tech and packaging films, separation technologies, polymers for a range of applications including LCD polarising filters and sunglasses frames, dyeing technologies, anti-fouling coatings for shipping, and in many other areas including spells in Europe, the US and Japan. He went on to hold change management, manufacturing, and commercial roles in Akzo Nobel and CVC/Acordis.

In 2007, Paul became Head of Development at the newly-formed Technology Strategy Board, which later morphed into Innovate UK. He is responsible for corporate strategy and the programmes that support its development and implementation.

Over the years, Paul has set up and launched national innovation programmes in areas such as agriculture and food, stratified medicine, disease diagnosis and creative industries. In many of these, the UK is world-leading, he says.

Not every idea that gains funding can be expected to succeed. “We’ve invested in some individual projects that went nowhere, but that would happen in industry and with venture capital too – but the programmes overall have been successful.” In innovation the UK is punching well above its weight in many areas, he says, including in offshore renewable energy, creative and digital industries, automotive, aerospace, advanced manufacturing and service industries, and in pharmaceutical and medical industries. For instance, in advanced therapies “about 38% of all European clinical trials are being conducted in the UK.”

Professor Sir Martin Sweeting

Professor Sir Martin Sweeting has been fascinated by telecommunications since childhood, and a love of science fiction, particularly the writings of Arthur C Clarke, fostered his enthusiasm for technology.

At school his best subjects were English, French and Latin, but in those days it was hard to combine sciences and arts. So he did A’levels in chemistry, maths and his favourite, physics, going on to gain a degree in electronic and electrical engineering at the University of Surrey, and a PhD.

In 1985, Sir Martin set up Surrey Satellite Technology with about £100 and four employees. The company pioneered rapid-response, low-cost and highly capable small satellites, on which much of our modern life depends. In 2008, SST was sold to Airbus Defence & Space for £50m, but Sir Martin is still executive chairman. The company now has 400 professional staff, annual revenues of more than $100m and total export sales in excess of $1bn to 25 countries. Among its many focuses is clearing up the increasing amount of space debris, which represents a significant threat to the next generation of satellites.

Sir Martin was awarded an OBE in 2002 and won the 2008 Arthur C Clarke Lifetime Achievement Award. In 2016, he was made an Honorary Fellow of the Royal Aeronautical Society and listed by Sunday Times as one of the 500 most influential UK citizens.

Liam Maxwell

Liam Maxwell was the UK’s first National Technology Adviser, from April 2016 to August 2018, having been the UK’s first Chief Technology Officer, as part of the Government Digital Service.

He spent seven years in the heart of central government working to get value for money from government’s massive IT investments.  He had contributed to the Conservative Manifesto advocating better services for lower costs in the 2010 general election.  He served in four posts in the Cameron/Clegg coalition then in the Cameron government.

His achievements included breaking the oligopoly of large vendors and insisting on open standards.

Professor Jim McLaughlin OBE

Professor James Mclaughlin OBE is working on portable / wearable diagnostic devices that will transform personal healthcare with automatic monitoring of heart rates, blood sugar levels and the like, reporting the results and triggering alerts over mobile . He worked on the team that developed the first external defibrillator and is now the director of the Nanotechnology and Integrated Bioengineering Centre at the University of Ulster. He holds over 30 patents including for the world’s best-selling disposable medical electrode. He has successfully co-founded a set of spin-off companies while raising over £100 million of research funding.

Dr Martin Read CBE

Dr Martin Read CBE is credited with the transformation of Logica, from the archetypal British 20th century software house with a headcount of 3,000 largely centred in the UK, to a 21st century dynamic enterprise with a headcount in excess of 40,000 based in over 40 countries. Martin followed the familiar path from grammar-school boy in Basingstoke to Oxford DPhil in Physics via Cambridge. He then deviated from a classic scientific career path and commenced his employment in shipping container logistics, where he applied his intellect to operations and strategic planning and worked abroad.

After a spell in the marine business of International Paint, his commercial and management skills were honed working for Lord Weinstock at GEC, before he was headhunted to Logica. After 14 years in the software industry, Dr Read again switched track and has been in high demand for a diverse portfolio of chair, non-executive director and senior advisory roles in industry and Government. His advice to the next generation is to begin their careers in well-managed organisations and to gain early experience in sales and working abroad .

Ann Moffatt

Ann Moffatt found “sums” easy as a child at school in post war London and would have gone to Oxbridge had it not been a time when the boys in the family had first call on education.  Nevertheless, by reading every book she could find, she got a job in IT and went on to defy the male stereotype of the industry: combining a friendly manner with incisive expertise that commanded respect at the highest levels.

Ann was Dame Stephanie Shirley’s first lieutenant at Freelance Programmers before being headhunted to Australia, to sort out a mega-project gone wrong.  She is a Fellow of both the Australian Computer Society and the British Computer Society. In 2002, Ann was inducted into the Australian ICT Hall of Fame and in 2011, into the Pearcey Hall of Fame, for lifetime achievement in the ICT industries. The University of Southern Queensland awarded her an Honorary Doctorate, in May 2006 and Microsoft list her as one of 12 Australian Innovators.

Vin Murria OBE

Vin Murria is an outstandingly successful serial creator of  ‘Tech Unicorns’, businesses that grow to be valued at over $1Bn.  A key mentor gave her the chance, straight out of university, to run a company and she learned from him the trade of management, acquisition, turnaround and then start-up of her own new businesses.  In conversation with Jane Bird for Archives of IT she talked about how her early life and upbringing equipped her for a career as a Tech Entrepreneur and gave us some insights into how successful companies work and how to build them.  In an industry that struggles to attract its fair share of women, she tells how she achieved her success in spite of (or maybe with the benefit of) the triple challenge of being young, Asian and female, observing that diversity brings many benefits to business.

Dr Keith Burgess OBE

Dr Keith Burgess OBE was born in Merthyr Tydfil, where education was the way to escape the waiting shovel and the route out of the valleys. 

Arthur Andersen, and their subsequent brands, revolutionised the industry approach to IT-based change and, in 30 years with the consultants Keith developed their approach to “business integration.”  He became responsible for Andersen’s outsourcing and other offerings worldwide and observes that a key to a successful consultancy business is the culture.

He helped to implement public-and private-sector IT systems and has clear views about what drives success and failure.  He is concerned that the UK may not have the IT integration skills it needs for the future. 

Richard Jeffery

Richard Jeffery grew up on a farm, but broke with family tradition when he chose to work in software and services. Nevertheless, family discussions around the kitchen table about the farm’s business challenges and opportunities, set him up well for entrepreneurship.

After studying “dull and formulaic” ‘A’ levels in maths, physics and chemistry, Richard loved the economics, philosophy, computing and general systems theory of his degree in systems and management degree.

Since then he has spent his career helping organisations improve operational efficiency while providing the best possible support for their staff. He worked for PA Consulting and Coopers & Lybrand, before joining Organisational Consulting Partnership, a small breakaway team from PAC.

In 2005, Richard co-found ActiveOps, a company focused on Software As A Service and Management Process Automation. Earlier this year, ActiveOps launched on the London Stock  Exchange in an IPO valuing it at almost £120m.

The original flotation, scheduled for February 2020, was called off in the face of Covid-19. But by September of that year, it was apparent that the business was thriving. SaaS revenues were strong — turnover was £20m in 2020 — and the pandemic had focused minds on the importance of management information on operational activities. “It created a pain point and meant our products were hugely appreciated,” says Richard, who is still CEO.

The fact that the IPO proved so popular with investors was a huge vote of confidence in the business, Richard says. Its software is well placed to help organisations cope with the challenges of flexible working.

“The biggest cause of stress is uncertainty. You need to create environment where people feel safe, and know what’s expected of them and when they’ve done a good job.” His mission is to provide a coherent and consistent framework for this to happen.