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The stories of the pioneering people behind IT

This expanding database contains more than 200 oral histories recorded by the Archives of IT team. They tell the extraordinary story of how the Tech industry has transformed our lives, in the words of the people who made and are making it happen.

You can filter interviews by subject area below or use the Search button at the top of the page. If you know who you are looking for, use our A-Z list here.

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Professor Phil Blythe

Phil Blythe is Professor of Intelligent Transport Systems at Newcastle University. He focuses on policy and technology in areas such as connected and autonomous vehicles, electro-mobility, decarbonising transport, age-friendly and accessible transport and smart cities. Phil leads Newcastle University’s Future Mobility Group and directs its Centre for Research Excellence for Mobility and Transport. Here he talks about the future of transport in the UK and the transformational role of IT.

Dr Angus Cheong

In the early 2000s, Angus Cheong saw the potential to use real-time structured and unstructured data analysis to improve the quality of insight from data mining. Angus was a lecturer focused on developing techniques to take public opinion research beyond conventional surveys and polling and after 13 years in academe, he left university life to set up a consultancy focused on data analysis for industry and government using advanced techniques such as AI and machine learning. 

In 2017, this became uMax Data Technology. Angus is still the company’s chief executive, and the business now has offices in Hong Kong and Singapore and clients across Asia. He calls their approach “DiVo” (data in value out) in contrast to many previous “GiGo” systems (garbage in, garbage out).  

Mandy Chessell CBE II

In her second interview for Archives of IT, Mandy talks about the interests she developed in the later stages of her career with IBM. That includes AI technology and wider issues of women in the industry and management styles. She has been appointed as the president of the Institute of Engineering Design for a two year term and reflects on the importance of product design in engineering. Although Mandy refers to her post IBM life as “retirement”, she has set up a new business to focus on the application of the Egeria project for open industry standards in metadata and talks about its significance in a world of increasing data-dependent operations in most aspects of our lives.

Pamela Cook

The youngest of six children, Pamela Cook was born in a Birmingham slum with no electricity or indoor sanitation. But the family was re-housed when she was three and she describes her childhood as very happy.

Her lack of enjoyment at school and the need to earn money from her early teens, gave her an understanding of the working world and a will to survive. But she also inherited her parents’ strong sense of moral ethics, making her determined to try to do good in the world.

Pamela has achieved that goal as CEO of Infoshare, a data technology company which creates accurate single views, for example, of people, places, addresses and objects. When she took the helm in 2010 she re-mortgaged her house to fund a major company restructure. Since then, she has tried to re-shape the business to use its technology and position to benefit vulnerable people, from children at risk and victims of crime to those likely to be most badly affected by Covid-19.

“What I have discovered is being able to make a real impact on people’s lives,” she says, whether they are at risk, need early intervention or are trying to disguise their true identities.

Pamela is also a magistrate in Thames Valley, and sits on the Cabinet Office SME Panel, fighting for the rights and fair treatment of small businesses in the UK. She is a popular speaker on successful information sharing, protecting citizens and the implication of legislation on data sharing and analysis.

She was named the Female Entrepreneur of the Year in the 2019 Enterprise Awards, and listed on the 2020 DataIQ 100 people in data, and on the 2020 Global Top 100 Data Visionaries.

Sean Coutts

As a boy, Sean Coutts enjoyed designing and building things, and dreamed of becoming an architect. Instead, as co-founder and director of technology at Graphium technologies, he is creating a company which transforms unstructured research data into visual insight.

After studying materials science at university, and a few years working in accounting and project management, Sean went back to university to do an MSc in computer science. Then, keen to found his own business, he signed up for Entrepreneur course at the Alacrity Foundation — an organisation set up to support talented young graduates turn their ideas into commercial reality.

Since completing the course, Graphium has raised £250,000 seed funding — enough to last 18 months to two years without making any sales, “but we hope to start selling by mid-2022.” Alacrity has a stake along with the founders, who have 13 per cent each.  Sean hopes Graphium will eventually be acquired. “That would be our preferred route,” he says. “It fits with our values as a company — we are more interested in the process than creating a Microsoft or a Google.”

He sees himself as serial entrepreneur. “This is the first time, but none of us wants it to be the last.”

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Sue Daley

Sue Daley is the big data and AI expert at techUK, the trade body for IT vendors.  She is a leading figure in the development of ethics for the digital world.  Her aim is to build a culture of trust and confidence between all the parties providing and handling data.  She began her career in government relations, representing clients to government and parliament.  She was a senior policy advisor at the Confederation of British Industry where she helped run the CBI’s EBusiness Council.  She worked for five years for Symantec, the IT security expert company.   In 2019 she was voted one of the UK’s top 100 experts on big data.  In 2016 she swam the English Channel in just under 24 hours.

Professor Sir Ian Diamond

Professor Sir Ian Diamond first encountered a computer as a student at the London School of Economics the mid-1970s. He learnt Fortran and submitted programs on punched cards. “But we never actually used computers to analyse data,” he says.

Computers are now crucial to Sir Ian’s role as the UK’s national statistician, and principal adviser to the UK Statistics Authority and the Government. The task involves using the latest AI, machine learning and textual analysis to tackle some of the thorniest current social and economic challenges.

From the beginning, Sir Ian was interested in the application of statistics to social science, demographics and survey data. Statistics have had a bad press, he says, but when they are rigorous and well put together they are increasingly reliable and powerful. For example, they have recently helped discover how the coronavirus is impacting people disproportionately in different ethnic groups.

After an MSc at the LSE, Sir Ian took a PhD at St Andrews, where he received “outstanding supervision” looking at the problem of relatively high drop-out rates among Scottish students compared with their English counterparts.

His career has included being chief executive of the Economic and Social Research Council and vice chancellor of the University of Aberdeen. In 2019, he did not take much persuasion to apply for the post of national statistician.

“It has been a total thrill every day since,” he says. “We need to produce data that the public can trust, and to reflect the economy and society at a time when it is changing very quickly.”

Massive technology change has made it possible to think increasingly radically about all kinds of data, and to produce ever more timely and accurate statistics. But it is really important to have a social theory about what you are doing, says Sir Ian. And to communicate properly, explaining assumptions and ensuring that people can understand the level of uncertainty and margin for error.

For those interested in studying statistics, there can be no better career, he says, and the UK has some of the world’s strongest institutions.

Edwina Dunn OBE

Edwina Dunn OBE has spent her 40 years in the IT industry analysing great globs of data and turning it into useful business information to guide businesses. We call that today the analysis of big data. She started at the US CACI company which used census data to help customers such as banks and building societies. She left with her husband after nine years and they formed their own consultancy focusing on analysing customer data. Their big breakthrough was launching the Clubcard customer service for Tesco which catapulted Tesco to the front rank of UK grocery marketing. They sold the business to Tesco and formed another company. She is concerned about the ethics of using data and about the role of women in IT.